Vodacom Won't Honor Deal Due to lack of Customer service

I've been requesting call me back assistance for a week now regarding an IPad 10.9 10th generation contract. On Monday 4 Dec, a vodacom consultant called me, instead of advising what was available for contract, she told me she would check and call back. Never heard from her again. After making many more requests for a call back, another vodacom consultant called me on Wednesday 6 Dec 2023. She provided me with the information but unfortunately it was extremely busy and asked if she could call me back after 3pm to complete the application..... To date nothing.

Yesterday I tried again, apparently the pricing changed and nobody will assist because customer service is not an option at vodacom??? Isn't integrity something a service provider should offer. SO WHAT HAPPENS NOW?