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Bones B
1 reviews | Active since Aug 2020
10 Aug 2020, 09:12
Vodacom won't cancel my contract!!!!!
I have been calling Vodacom since April 2020 to cancel my contracts and the call center is useless as they keep saying the matter has been escalated and that Vodacom will call me and they still haven't! They keep invoicing me and taking my money for something I don't use.
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Vodacom's replyOfficial
10 Aug 2020, 09:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2020, 09:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team