NB
Nozipho B

1 reviews | Active since Jul 2016

28 Jun 2018, 14:18

Vodacom won't cancel a migration that was done **********ly.

Vodacom please ask Bongi , from your Rewards Call Centre, to cancel the ********** migration you claimed to have cancelled in March already and reverse all the monies you were not supposed to have debited. The only reason I discovered this nonsense is because I was attempting to do an upgrade and now your agents wants to dictate when this 'migration' will be reversed. Don't even attempt to debit this month.

0
Replies (1)
Vodacom
Vodacom's reply28 Jun 2018, 14:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team