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liezl S
1 reviews | Active since Nov 2010
03 Nov 2020, 18:46
Vodacom won't cancel a contract
I really do not know what else to do. I have phoned 3 times over the last 2 months to cancel a contract, having been assured that it will happen and I am again billed for November. Please tell me how to cancel a contract?
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Vodacom's replyOfficial
04 Nov 2020, 07:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2020, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team