KB
Keith B
1 reviews | Active since Nov 2019
14 Nov 2019, 10:02
Vodacom won't cancel
Vodacom is a shocking service provider when it comes to cancellations. They always give out an email address that doesnt work and when u call in they say they have no record of the call. I cancelled my contract as per their instruction (a month before the contract end date) yet they are still billing me.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 Nov 2019, 11:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2019, 11:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team