Vodacom won't help me port onto their network!

I went to the Sandton Vodacom shop on Saturday 28 March to get a new Vodacom contract and port from Autopage. I was told porting couldn't be done on the weekend and to come back on Monday. I was able to provide all of my details to Sadiya at the store.<br> On Monday 30 March I went back into the store where Sadiya submitted the port request. This process required no further documents or signatures / other approvals from me - so I simply stood there to watch the process. Why this couldn't have been done on the phone I do not understand.<br> 2 unsuccessful (rejected) port requests followed.<br> Vodacom and Sadiya were unwilling to contact the Altech people to get the port submission corrected and so I have been playing broken telephone between the 2 in an attempt to resolve whatever issue these so called service providers can come up with.<br> <br> I would love some actual service / assistance.