AM
Ashnie M
1 reviews | Active since Jul 2019
18 Jul 2019, 17:17
VODACOM WOES
Very poor service. The company sent me a letter of demand for an account that was cancelled. A 2014 account which they refused to cancel and continued to deduct money from my bank account. I now owe them money ----- instead of Vodacom owing me money. kindly assist. ***.
CANNOT GET THROUGH THE CALL CENTRE!!!!!!!!
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Replies (2)
Vodacom's replyOfficial
19 Jul 2019, 08:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jul 2019, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
31 Jul 2019, 13:05Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply31 Jul 2019, 13:05
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team