Vodacom, without internet for 3months as a starting customer

i have signed my first Vodacom contract 3months ago as a service provider for my fiber line. I've been struggling to get a response from Vodacom just for the wifi router installation an configuration. It's been 3 months and had no internet connection since, this is pathetic for one of the big names as a service provider in this country. The so called LTE for the first month never even happened sim card got deactivated before it was even activated(FICA),?? This is really pathetic . I am canceling my contract and is looking for a different service provider.