Vodacom with their service called entertainment which is not part of their business in any way but everybody is getting the deduction

I am so sick and tired of complaining to the CEO of huge deductions on my Vodacom account entitled entertainment services despite the CEO getting a lot of the ladies in the office of accounts to call me and give me assurance that it’s been blocked I am still getting this taken off my account this is a disgrace that a company of this calibre can carry on with this type of position which is ****ming its members with this so-called entertainment services which is not part of the normal business practice we need to get this sorted out tired of the ladies phoning me and promising me that I won’t receive any more deductions of the sort but yet it’s still going on