DP
Dirko P

1 reviews | Active since Jan 2021

13 Jan 2021, 12:49

Vodacom with the most *********** workers.

This company has the most *********** poeple working for them I have been struggling to get someone to call me back since Friday and everytime you call someone they must escalate the compliant it has been 3 days and now one has bother to call me back everybody you talk to has a "I dont give a ****" attitude. Looks like Vodacom don't need anymore costumers so please if you are thinking of using Vodacom you better think twice rather use a different cell phone company.

I have been a customer for 15 years and have like 6 contracts with them but I am going to slowly cansel all my contracts as soon as the expire starting with my Fibre accounts now and then my cell phone contracts. Thanks vodacom for your ****ty service.

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2021, 14:14
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team