NL
Nicholas L

1 reviews | Active since Feb 2017

03 Jul 2018, 11:08

VODACOM WITH NO UNDERSTANDING OF INTEGRITY, NO CREDIBILITY AND TAKES PEOLE FOR A RIDE.

I wish they be out of business I'd like to raise my utter disgust at Vodacom for being such a bad company in handling my ********** case of ID. It has been more a year now and Vodacom has the guts to say I owe them R18 600 even when I made contact with their ***** department that is really pathetic in resolving issues, I forwarded all necessary documents to them to clear my name on the March 2017 and still they cannot even send me proof that they have cleared my name on ITC. I have made numerous calls to Vodacom with no success. Vodacom does not have decency to deal with people's grievances in a respectful and quick manner even when you have proof that a ***** has been committed against you. I wish Vodacom to be out of business one day for treating me so bad.

I was promised that this case will be resolved urgently but now Vodacom has gone quiet as they always do. They are bunch of lies and cheats.I think we must start a complain against Vodacom, not to buy their products and services so they can feel what we feel when they **********ly accuse.

0
Replies (1)
Vodacom
Vodacom's reply03 Jul 2018, 13:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team