HC
Hannes C
1 reviews | Active since Nov 2023
27 Oct 2025, 12:56
Vodacom with new tricks are *****.
Vodacom very dishonest with new tricks. I want to cancel a current contract. Once I explained to the operator I am cancelling, she could not hear me anymore. Proof that these are new tricks from Vodacom is that they did not phone back. How dumb to Vodacom think their customers are. Second time I phone it was ringing very long. Fikile answered, if that is her real name. Once I explained what happened, she put the phone down. Third time and they cannot answer the call. I have three SMS's to proof this.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
27 Oct 2025, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2025, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
