VODACOM WITH HOLDING COPY OF MY CONTRACT

REF : CY4L-XJ2QZ I requested a copy of my contract from Vodacom 3 March, told I have to go to a store, that was unacceptable (as the stores are even more useless) insisted they email it to me. told it would take 2 working days. on 8 March I get an sms to say please send copy of id and email address to send it to. Sent as requested on 10 March. 22 March receive and sms to say someone will contact me within 1 working day. 23 March receive another sms : .... if you requested a copy of contract kindly send a copy of ID and signed letter. Now the request has changed... they now also want a letter - not requested in first sms - DELAY TACTIC, SCARED I MOVE TO ANOTHER PROVIDER ????>> I just want to have my damn screen fixed - as I told you.<br> And Now you want me to complete a customer survey ... score between 0 and 10 ..... ---***<br> <br> Vodacom has no right to withhold a copy of my contract and I expect it within 2 working days - that's fair (?)