BK
Bertus K
1 reviews | Active since May 2013
19 Jul 2020, 17:27
Vodacom wireless needs to get their act together
I have a Wireless connection, has been running okay for quite a while a few ups and downs, but recently my internet went down calls have been logged and it's been a week now, apparently the engineers have been dispatched to fix the issue on the hub site 3 days ago and still no word or internet, deeply frustrated and disappointed
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Vodacom's replyOfficial
20 Jul 2020, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jul 2020, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team