AN
Andiswa N
1 reviews | Active since Mar 2025
07 Jun 2025, 19:14
VODACOM WILL ***** YOUR MONEY AFTER CANCELLING CONTRACT
I took a contract with Vodacom in February 2025 and within months they gave me the mostly unsatisfactory service ever. I cancelled my contract on the 6 of May 2025, I paid the early termination fee and I also paid the debit order for May. They tried debiting me for June and I disputed it. They did not reach out to me but sent the most unprofessional law firm who cannot even answer the most basic question of which month is outstanding as the contract was terminated very early in May. People always complain that Vodacom contracts are hard to cancel. STAY AWAY FROM VODACOM
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Replies (1)Vodacom's replyOfficial
09 Jun 2025, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jun 2025, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
