Vodacom will take your data

I had such a terrible experience with Vodacom. I have been a Vodacom customer since 2008 with very few problems. The network is great and I recieved amazing deals. Until recently when I purchased 4GB worth of data for the day (purchasing 2GB initially and later in the day another 2GB). As per usual, Vodacom 1. my data validity period to two days instead of one since I purchased the same amount twice. When I switched of my mobile data and phone I had over 1.5 GB remaining and when I woke up the next day I had nothing! I called Vodacom and spoke to a lady named Janette. Firstly she tried to blame the missing data on whatsapp, saying it was running in the background. I told her that my whatsapp had never done this and my phone was off. We checked my settings together and found that my whatsapp was not running in the background. She then rattled off a number of apps that she said she could see from her side were a number of apps running in the background (Tik Tok, Instagram etc). The problem is I don't have any of these apps. She would make me hold for long periods of time and when I asked for an email address to send my complaint to she said "go to hello Peter!" I was shocked at the service and I asked for her surname so I could launch a formal complaint, to which she responded "I don't have a surname" this isn't the Vodacom I know. This isn't the Vodacom that would solve my issues within ten minutes of a call. Even after I gave the call a low rating on thier survey, no one called to rectify the error. Vodacom is a ****. You're honestly better off with literally any other network provider.