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NISHAN D

1 reviews | Active since May 2009

05 Jan 2022, 05:34

Vodacom will rob you for Vodabucks

Vodacom will rob. They state to earn extra 100 vodabucks puchase a just 4 you data bundle or just 4 you voice bundle, I did that, and they never sent to 100 vodabucks. On my other phone also had the same issue. Even have a screenshot of the message. Tried calling their call centre, only going through to TOBI, their chatbox who does not understand.

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Replies (3)
Vodacom
Vodacom's reply05 Jan 2022, 07:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
ND
NISHAN D's update06 Jan 2022, 14:35
Reviewer Update
Good Day

I still have not received a call from your consultant. This is a hoax mail that you send to everyone to show that vodacom is contacting the people. Stop lying to people.

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NISHAN D's update20 Jan 2022, 16:17
Reviewer Update
U guys try once and dont follow up with another call on another day. People dont sit and wait for ur call