LS
Linda S

1 reviews | Active since Jul 2018

01 Jun 2023, 13:19

VODACOM WILL PROVE THEIR DISGUSTING SERVICE!

I requested a new contract in Store. The contract was straightforward and should commence today (1 June 2023). Today the allocated data was not provided. I called Vodacom and was told "You need to settle the dispute with the store". I drove to the store and was told "You need to contact Vodacom." This happened THREE times. Despite talking to a number of staff, telephonically as well as Instore, I STILL could not get assistance. A reminder: Petrol is very cheap you know !!! I was using MY time to try correct VODACOM'S error. My question to Vodacom: WHAT KIND OF STAFF ARE YOU EMPLOYING? IS THIS WHAT YOU THINK OF YOUR CUSTOMER? ARE YOU PROUD OF YOURSELF? DO YOU THINK YOU OFFER EXCELLENT SERVICE. I CERTAINLY DO NOT THINK SO !!!!!

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