1 reviews | Active since Oct 2011
VODACOM WILL ONLY ASSIST THEIR CORPORATE CLIENTS ... INDIVIDUAL CLIENTS MEAN NOTHING TO THEM!!!!!!!!!!!!!!!!!!!!SPEAKING FROM EXPERIENCE !!!!!!!!!!!!!!!!
I am appalled by the service I am getting from Vodacom . I booked my device in for repairs on the 10th of May 2020 because I was having trouble charging it . The device was in mint condition when it was booked in. I then received a broken device back. I then sent it back a SECOND time , they replaced the screen but it was in an even worse condition when I got it back. I then sent it back for the THIRD time and this time Patience and Matthew (manager) told me they've replaced the screen and there's nothing more they can do for me . I cannot accept that as I booked my device in in mint condition.I do not want a broken device back . I've sent two emails to the CEO'S office but haven't received any response as yet .
