Vodacom will not cancel my contract!

Item: Vodacom
Rating: 1
Author: Tshegofatso M

Vodacom is refusing to cancel my contract, even after my contract with them has ended. I have been faithfully paying my contract for 36 months with no arrears and now that my contract has ended, money is still being debited from my account and they won't cancel my contract unless I settle my bill.

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Replies (1)

Vodacom's replyOfficial

21 Jan 2024, 15:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply21 Jan 2024, 15:58

Official