CC
Corne C
1 reviews | Active since May 2016
20 Apr 2020, 18:04
Vodacom will never see me as a customer again
I had a contract that expired in March 2019. Today I learned it shows as unpaid on my credit bureau. It’s an amount of R9.93, which I was never made aware of, no invoice, no phone calls. And the service from Ayanda when enquiring was appalling, and the background noice was terrible.
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Vodacom's replyOfficial
21 Apr 2020, 07:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2020, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team