HK
Hennie K

1 reviews | Active since Jun 2014

12 Jul 2022, 11:10

Vodacom will keep billing you.... because their employees do not do their job properly....

Will have to wait 7 business days to see if they actually did the cancelation that was requested a month ago....and hopefully receive a refund for the payment they took after the cancelation request....This is so frustrating that to think Vodacom pays people to NOT do their !@#$%^ job.....what have become of being proud in doing your job well....!!!!???? The one operator blames the one before and so on....it is a circle of madness....

0
Replies (1)
Vodacom
Vodacom's reply12 Jul 2022, 12:07
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team