1 reviews | Active since Aug 2016
VODACOM WILL GIVE ME A STROKE
<p>At the beginning of JUly I called Vodacom and asked them to cancel my contract which was now 2 1/2 years old but to keep my cell nymber as I wanted to go onto prepaid. Last Sunday, 31 July my number suddenly came up as "This number does not exist". I have since called Vodacom Call Centre probably about 50 times and to date I am no closer to having my cell number reactivated. I have spoken with Molifi, Vuzi, Joseph, Vuyo to mention a few and they all put me through to other departments who put me through to other departments and evenutally to a nyunmber that says"The number you have dialled is not available, please try again later". The cell number in question is ********** and no-one at Vodacom seems to give a **** about my inconvenience. Now I have been told that my contract is still active but no cell number. PLEASE SOMEONE AT VODACOM, FIX THIS PROBLEM. I at at my wits end.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
