1 reviews | Active since Oct 2014
Vodacom will change your contact application to what ever **** phone they cant sell.
I have app**** for the Vodacom 2 for 1 deal (2x P30 lite for R449 per month) and an additional P30 lite for R299 on the 3 of May 2020. The vetting was approved on 11 May 2020. I was told on the 12th of May that there was not stock currently in the county and that it will take a week longer to deliver which I agreed to. I phoned on the 19th of May to find out if the stock has arrived yet. (i could see on there website that the P30 lite's was available again) i was informed by the agent that my order on 3 May was cancelled and changed for a P30 lite and Y7 for R529 per month , and that they are still waiting for the vetting to be approved. I never cancelled or changed my order. I made it very clear that i dont want a Y7, never the less for R100 more than what i originally agreed for. I have requested the agent that assisted me to call me but never get feedback from them. It is the 25 may today and I just want to say again that I app**** for this on the 3rd of May. I have no feedback from Vodacom and still no phones. If i knew this would have taken this long I would have just gone with Telkom's special on the P40 lite. i have reached my limit of calling Vodacom everyday and not getting any feedback from them other than I will send a message to the supervisor to call you back which never happen. IF this is the service i get before we even start this contact with each other I am very worried on what kind of service i will receive after the contract. :(
