SA
Shaban A

1 reviews | Active since Oct 2023

24 Aug 2025, 03:10

VODACOM WILL BREAK YOUR HEART !!!

Vodacom posted very good, kind reviews for you viewers to read however still disappointed me after so called "serving me ice cream" (figure of speech)

I purchased a router that will cost me R499 each month. I was told to re box it and wait for the courier to come fetch after I called customer services asking for a TV that was included for just R300 more. I was instructed by the consultant to call after 3 days from the date that I handed it to the courier. I did just that and then the consultant tells me that they cannot give me the TV on contract. She told me that she could send my router back so I agreed as I didn't have internet for the entire August. I had to manage by buying prepaid data the whole month. I fell ill and was taken to a surgery where the doctor diagnosed me with suffering from depression after listening to this heart breaking story.

I've calculated the exact period that I've been with Vodacom and no other network. It's 33 years, 5 months and never missed a payment. Infact my last bill is showing R-125,00 (Vodaco owes me R125,00).

"Please, Please, Please don't prove I'm right".. just the way Sabrina Carpenter says it..lol.. Call or Whatsapp me on ********** and I will explain to you why Vodacom should not be anywhere in your Service Providers list. This applies to all you sensitive guys and gals out there.. Once more to the management and staff reading this message "Please, Please, Please don't reply to this post and Please, Please, Please don't call me no more"...lol..lotsa love guys.. Shaban. Shaban A’s reply

Please take note that I have requested earlier this morning for a member from Cell C to call me regarding a sim swap.

I want to start saving by discontinuing my second contract with Vodacom and joining Cell C who offers more all net minutes at an even cheaper price plan.

I've known this for many years now but still stayed with an ungrateful network called Vodacom.

I'm sure that persons whom are divorced/ separated through reasons of unloyalty will "feel" what I speak about.. If my cell number is blocked as they wouldn't want you to find out the truth then let's hope this email is visible, ***.

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Replies (6)
SA
Shaban A's update24 Aug 2025, 03:16
Reviewer Update
YOH !!! the email is blocked as well..

Let's hope this works: 34 Shellside Circle, Caneside, Phoenix, Durban 4068, Kwa Zulu Natal
SA
Shaban A's update24 Aug 2025, 03:18
Reviewer Update
Let's try my number here under replies as the address worked,

***/
*** (whatsapp even Whatsapp call)
SA
Shaban A's update24 Aug 2025, 03:23
Reviewer Update
These people think they clever, let's beat them..😂..

Zero..Seven..One..One..Nine..Seven..Two..Seven..Eight..Six..
(Whatsapp text or Call)
SA
Shaban A's update24 Aug 2025, 03:31
Reviewer Update
I don't mention this with pride but must say that your programmer/s desperately needs to up his/their game..
Vodacom
Vodacom's reply24 Aug 2025, 20:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SA
Shaban A's update25 Aug 2025, 14:24
Reviewer Update
A huge thank you to an agent called "Olivia". She's been kind, sweet and had the patience to listen to my problem. I must say that despite the outcome of my request I must aplaud Vodacom for having "Olivia" to interact with your clients..