1 reviews | Active since Sept 2014
VODACOM WILL BOT EVEN BOTHER TO CALL BACK AS CLAIMED ON ALL THE RESPONSES…THEY JUST WANT THEIR RESPONSE RATE TO GO HIGH BUT ITS NOT THE CASE. THE DONT RESPOND TO COMPLAINTS ON HELLO PETER! ****MERS!
I need to report Vodacom and I am surely going to do it. Firstly I complained via Hellopeter regarding my account which they took to debt collectors without my knowledge. I did not even know I owed them, as far as I’m concerned I gave them the notice and paid for that month but it seems as if they wanted me to pay even the following month with no services whatsoever. Goodness me I don’t have a statement not even a debit order. The app indicated a zero balance. They actually updated this on my credit score and indicated I owe a high balance and my score has decreased. I am definitely going to sue you, that’s a promise. Lastly you said you’ll have an agent contact me the last time I wrote a review, magically I am still waiting. You are the worst service provider.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
