YW
Yvonne W
1 reviews | Active since Mar 2024
04 Apr 2024, 13:02
VODACOM WIFI/FIBRE
June of last year we installed Wi-Fi through VODACOM:: to our home: --FIBRE done by MTN since then the accounts have been a disaster just cannot get a single person to sort this out from Vodacom MIDRAND: to every Vodacom Store: I have been double charged Thousand Refs Numbers: I feel we are treated so badly: the service at all the Call centers. is a disgrace Even VODACOM MIDRAND don't help me at all Please help to sort this mess out? As a Senior Citizen was hoping they would understand my position on all this extra charges Thank You
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Vodacom's replyOfficial
04 Apr 2024, 14:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Apr 2024, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team