LJ
Liza J
1 reviews | Active since May 2019
18 Aug 2021, 12:10
Vodacom Wifi Terrrible
Super disappointed in the Vodacom Fibre / Wifi department. I have been struggling since MAY to close my account, paid-up did the whole correct process, and then still no luck still receiving bills. Logged over 6 service requests they just close the request and send another bill. I Will not recommend it as they do not care to take care of the accounts and get the work done.
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Vodacom's replyOfficial
18 Aug 2021, 13:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Aug 2021, 13:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team