GM
Glory M

1 reviews | Active since Nov 2013

29 Feb 2016, 09:25

Vodacom Wifi Router :-((((((

Dear Vodacom<br> <br> There is a router that I took on contract with you which I regret doing. It was supposed to save me money but it is even costing me more. I am paying R109.00 for 2GB of data which doesn't even go for a month, around the 15 is done, and during the day am always at work with the works wifi, so basically I only use it after work. Before this I was happy with the 1Gig prepaid that I used which will even last the whole month. Am very unhappy of Vodacom calling me advertising things that supposed to save me money but they actually cost me more. Now I buy data after every second week. And on top of that the only internet sites I visit is Facebook and Whatsapp. I don't download anything. I am very unhappy about this.

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Replies (1)
Vodacom
Vodacom's reply29 Feb 2016, 09:44
Official
Hello Mathapz900,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team