1 reviews | Active since Mar 2022
VODACOM WIFI - OFF AGAIN!!!!!
AFTER COMPLAINING ABOUT VODACOM WIFI FEW WEEKS AGO...AGAIN SITTING WITH THE SAME PROBLEM. WIFI OFF SINCE 19TH OF AUG2024 AND WE AS CUSTOMERS HAVING TO PHONE FROM OUR SIDE TO FOLLOW UP WITH VODACOM TO FIND OUT WHAT PROBLEM IS. ALSO WE NEED TO SEND INFO ON DOWNTIME TO FOLLOW UP ON CREDIT OWNED TO US. RIDICULOUS!!!!!!!!!!!!!!!!! AGAIN NOW OFF GOING FOR THE 3RD DAY AND OUR BUSINESS IS STANDING STILL BECAUSE WE HAVE USED UP ALL OUR DATA FROM OUR CELLPHONES MAKING IT HOTSPOT. CAN ANYONE AT VODACOM DO SOMETHING PRODUCTIVE AND SORT THIS KIND OF PROBLEMS OUT?? AS MENTIONED BEFORE, -I HAVE BEEN WITH VODACOM MANY MANY YEARS. I AM DEFINATELY WAITING FOR MY CONTRACTS TO RUN OUT TO SWITCH OVER TO A MORE RELIABLE SERVICE PROVIDER BECAUSE CLEARLY VODACOM WIFI DEPT, GIVES A **** TO THEIR CUSTOMERS!!!!
I COMPLAINED DURING THE WEEK ABOUT WIFI OFFLINE ALMOST WHOLE WEEK. YESTERDAY AFTERNOON LATE, IT WENT BACK ON AFTER NUMEROUS COMPLAINTS FROM OUR SIDE. NOW, NOT EVEN A FULL DAY BACK ONLINE, WIFI IS OFF!!!!! WE ARE RUNNING OUR BUSINESS FROM HOME AND WIFI IS ESSENTIAL TO BE ABLE TO COMMUNICATE WITH OUR CLIENTS! THIS IS JUST UNACCEPTABLE. LET ME KNOW HOW I CAN CANCEL ALL MY CONTRACT WITH WIFI WITH VODACOM????? I WAS PATIENT WITH THESE KIND OF SERVICES FOR LONG ENOUGH.
ISABEL JV VUUREN
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ID: ***
I COMPLAINED DURING THE WEEK ABOUT WIFI OFFLINE ALMOST WHOLE WEEK. YESTERDAY AFTERNOON LATE, IT WENT BACK ON AFTER NUMEROUS COMPLAINTS FROM OUR SIDE. NOW, NOT EVEN A FULL DAY BACK ONLINE, WIFI IS OFF!!!!! WE ARE RUNNING OUR BUSINESS FROM HOME AND WIFI IS ESSENTIAL TO BE ABLE TO COMMUNICATE WITH OUR CLIENTS! THIS IS JUST UNACCEPTABLE. LET ME KNOW HOW I CAN CANCEL ALL MY CONTRACT WITH WIFI WITH VODACOM????? I WAS PATIENT WITH THESE KIND OF SERVICES FOR LONG ENOUGH.
ISABEL JV VUUREN
***
ID: ***