CP
Cathy P
1 reviews | Active since Mar 2009
31 Jan 2023, 09:02
VODACOM WIFI NO SERVICE
We have been without wifi from 24 January. SR *** 2 Cannon Cresent Ifafi Hartbee****rt. We have 2 people working from home. It has cost us over R3000 already buying data to work, this is ridiculous, Vodacom is not going to pay us back. Looks like the whole of Hartbee****rt has been without wifi and we do not get any help from. We get told it is not there fold it is a third-party. My contract is with Vodacom not a third-party. At this stage I am seriously thinking of canceling my contract with Vodacom
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Vodacom's replyOfficial
31 Jan 2023, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2023, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team