AM
Ayanda M

1 reviews | Active since Jul 2024

30 Jul 2024, 16:47

Vodacom wifi is pathetic

I am not happy with Vodacom. My wifi goes off every single day and I have to call Vodacom only for them to tell me that they are escalating my call or or the technician is still investigating. Can I have a solution regarding this and this time I need a permanent solution not a temporary one where I have to unplug my router a few times before it start working again. I am tired of taking my time calling Vodacom every single as if I do not have anything better to do. Your customer service is pathetic. Ever since I have signed this contract, every two weeks I have to call vodacom. Vodacom is **** and they have no respect for te clients. SR240727 - 270503.

0
Replies (1)
Vodacom
Vodacom's reply31 Jul 2024, 08:29
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team