Vodacom WiFi installation

I am gatvol with Vodacom, I called to cancel my subscription for WiFi because I was moving on the 28 Nov, they told me to schedule a relocation instead of cancellation I agreed. The next thing 2 weeks later no one is coming to install, I call they say they will escalate and the manager will call me back. Days later I call again and say if they don’t sort it out I will cancel it, they say it will take 30 days. On the 30th day I receive an email that they have cancelled my installation. They waited for 30 days of inconvenience to tell me that they will not be coming to install my services anymore. This is beyond ridiculous. My business was affected. If I knew they will tell me they will not be coming I would have gone to MTN a long time ago instead of struggling for a full month after paying them for my debit order. This is ridiculous