Vodacom WiFi giving no connection at all

I have a new contract with Vodacom Wfi and today it has been given a challenge for the 5th time no network I have an uncapped wifi 5G that it' is not working for at all . I have contracts with more than two and it has been going off religious so my previous installments was more than 3000 per month but this wifi network challenges it gives to think again I'm studying today and I can't deal with a no connection at all .Please assist me or now or will cancel all my contracts with you .You can view my accounts are paid well and up to date so today on this uncapped I can only connect to my laptop my two TVs can't connect why ?