TH
Thebz H

1 reviews | Active since Nov 2017

14 Nov 2017, 21:46

Vodacom WiFi /Fibre

No so great. I am not even connected yet. I ordered fibre to be installed in my house with Vumatel cables which have been installed. The route is meant to be delivered and installed by Vodacom....no one has contacted me to say ANYTHING about it. What is going on?

0
Replies (2)
Vodacom
Vodacom's reply15 Nov 2017, 06:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Nov 2017, 08:57
Official

Dear Thebz

We do apologise for the inconvenience caused.

Kindly be advised that your query has been forwarded to the Fibre department for urgent assistance.

Regards,

RJ