Vodacom WiFi-**** GB!!!

Hi

It’s the second time complaining about the same issue. Last year December I had an issue with my data being depleted in a week. 5gb of data!

I bought a WiFi rooter in November which gives 5Gb day and 5Gb night. I thought this will benefit me more than having to top-up each time I run out of data . Also this option suited me as I only use data for WhatsApp and sometimes searching the internet.

But it amazed me how this got depleted in just a week, in December. I complained about it here and Vodacom called. Tshenolo Mthikhulu called and was very kind to try assist me. She made me turn off few settings which “might” be the cause of this problem and she said she will give me a report after they investigate the matter...it’s now January, there’s nothing received from them.

And now I’m faced with the same problem. I started using my WiFi on Friday, 11/01/19. This was after I finished my data that I get from my contract phone. And to my surprise and disbelief, yesterday I was left with 300Mg. How is that possible??? Worse, I deleted my WhatsApp app for two weeks so I only have been using it for the internet...if needed.

In a matter of 6DAYS I used up over 4Gb??! This is day light ******* and I’ve had it! I want this rooter to be cancelled and for my debit order to also be cancelled!!

I refuse to be ****** like this. I’m beyond disappointed with Vodacom!!