ML
Maruping L
1 reviews | Active since Aug 2022
20 Mar 2025, 15:57
Vodacom wifi contract
I regret taking Vodacom 3 years wifi contract. I have set a debit date for 15th of every month, but if the 15th fall on a weekend they choose not to debit and debit me double the following month. Worse part when they didn't debit it reflect on my credit report as a none payment. The same thing happened 3 times now. Also when they are increasing the amount they just increase without notifying me.
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Replies (1)Vodacom's replyOfficial
21 Mar 2025, 07:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Mar 2025, 07:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
