ML
Maruping L

1 reviews | Active since Aug 2022

20 Mar 2025, 15:57

Vodacom wifi contract

I regret taking Vodacom 3 years wifi contract. I have set a debit date for 15th of every month, but if the 15th fall on a weekend they choose not to debit and debit me double the following month. Worse part when they didn't debit it reflect on my credit report as a none payment. The same thing happened 3 times now. Also when they are increasing the amount they just increase without notifying me.

0
Replies (1)
Vodacom
Vodacom's reply21 Mar 2025, 07:33
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team