BF
Busiswa F

1 reviews | Active since Aug 2016

29 Sept 2025, 10:56

vodacom wifi cancell

cancelled Vodacom contract because of bad service and now I'm being handed over when i was told my contract is cancelled and they will collect they WIFI router. till this day i await feedback or collection from Vodacom.

I have been calling Vodacom and letting them know that I'm struggling with coverage and that it feels unfair that I'm paying for a service that's not being rendered to me i have multiple complains.

and now I'm being summoned

0
Replies (1)
Vodacom
Vodacom's reply29 Sept 2025, 12:07
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team