BF
Busiswa F
1 reviews | Active since Aug 2016
29 Sept 2025, 10:56
vodacom wifi cancell
cancelled Vodacom contract because of bad service and now I'm being handed over when i was told my contract is cancelled and they will collect they WIFI router. till this day i await feedback or collection from Vodacom.
I have been calling Vodacom and letting them know that I'm struggling with coverage and that it feels unfair that I'm paying for a service that's not being rendered to me i have multiple complains.
and now I'm being summoned
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Replies (1)0
Replies (1)Vodacom's replyOfficial
29 Sept 2025, 12:07Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply29 Sept 2025, 12:07
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
