KR
Kiara R

1 reviews | Active since Jun 2018

15 Jun 2018, 13:24

Vodacom why you lying to me

I am not starting to lose my patience with you Vodacom we phoned you yesterday and again today for you to tell me the same thing you been telling me for a week, that the ticket was logged yesterday. Every day you tell me it was logged yesterday. Now you expect me to wait till after the weekend that is unacceptable I am still waiting for you to get back to me like you have stated you would for 4 days now and I'm still waiting for a time when I can expect my internet back. Again this was your mistake and I only expect a date for when i will get my internet back. I have paid for June so at this point, I'm considering getting my money back and taking my business elsewhere.

0
Replies (1)
Vodacom
Vodacom's reply15 Jun 2018, 14:50
Official

Dear Customer

Thank you for making us aware of this issue.

We will investigate this matter and make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team