vodacom why today??

I recently started using vodacom and I must say that was the worst decision I have made.

I am a small business owner and use my phone to conduct a lot of my business.

I have been trying to make and receive calls since 7am to no avail. When I call the customer care line, I cannot go through it just ends the call whilst waiting to speak to a consultant.

I want to know when this problem will be solved because this is directly affecting my business and the business of my clients. We as a country are pushing for young business owners but vodacom is making it hard for us to breakthrough and succeed. I am very disappointed by this especially on a weekday where call volumes are high with people like me, people who use the phone to earn a living.

I hope that this reaches the relevant people and that next time vodacom customers are properly communicated with.

Sies Vodacom ?