Vodacom why not cancel service (data) contract like any other service....1 month notice and fee??? Not full contract and then some!

Probably the worst customer experience I have ever received. Not willing to listen to my query. Whilst I’m talking to Hypesha (customer service) she is busy taking to someone else. By her doing that, I already knew she was just entertaining me and most likely had a set answer like the guy (Bryan) before her. At the end I found out that I was right, didn’t bother to help. Now for taking this matter further!

Vodacom why not allow one to cancel service (data) contract like any other service....1 month notice and one month fee??? Not full contract and then some! Wouldn’t that be more fair and reasonable. You don’t own the phone, since I have already paid you that in full.

Furthermore, I am looking to upgrade which is far more money than the service contract but after this service I will take my business elsewhere unless someone is willing to step in and assist?