VODACOM WHY IS MY CONTRACT STILL OPEN

Item: Vodacom
Rating: 1
Author: Merilyn R

Can I get feedback on the below. This is really becoming put of hand. Service is pathetic.

Hi Merilyn ,

Thank you for taking the time to write to us about your query.

We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.

Your Case Number is: RCO174188.

Regards,

Helpful (0)

Replies (1)

Vodacom's replyOfficial

10 Mar 2022, 13:58

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply10 Mar 2022, 13:58

Official