1 reviews | Active since Aug 2010
Vodacom..,why do you refuse to help?
<p>My contract was cancelled by an *********** operator on 31 Oct.Now I am on prepaid and received a bill for 2000 for early cancellation. Since 5 November i have made 18 calls. I have 9 reference numbers, i have emailed, begged, pleadedbfor someone to assist me. NOTHING. </p> <p> </p> <p>Why is Vodacom resfusing to help a customer?</p> <p> </p> <p>How does one get help?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team