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Dee M

1 reviews | Active since Oct 2022

11 Oct 2023, 08:33

Vodacom wHY -

I am not happy with vodacom , they enjoy taking advantage of pensioners. The contracts of 3 phones ended 5 months ago but Vodacom refuse to cancel the contracts , they keep on deducting money worse part they even increased the prices, for what we don’t know , they can’t even explain . Every time we call them for cancellation instead they send the incorrect forms that they still want to deduct money. Vodacom please whatever you are doing to pensioners is not right beacause they cannot afford to pay for a contract of 5 years while you enjoy chewing their money.

Better fix this now on ***.

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Replies (1)
Vodacom
Vodacom's reply11 Oct 2023, 10:03
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team