YM
Yolisa M

1 reviews | Active since Apr 2018

22 Apr 2018, 19:07

VODACOM WHITE COLLAR *********

Vodacom is an ************ company that *****s money from customers by *****ing airtime. Everytime I load more than I buy munites for the rest disappears and when I call I am told I subscribed to things I've never seen before even on Internet like fashion world and soccer guide. They come up with all sorts of names. For those who miss the **** and do not complain Vodacom scores and the few who get time to make the call and complain they say we will unscribe you and refund you. What a load of BS. This is white collar crime.

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Replies (3)
Vodacom
Vodacom's reply22 Apr 2018, 19:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Apr 2018, 10:40
Official

Dear Yolisa

Kindly note that contact has been made and feedback provided on your query

Regards

Craig Julius
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Apr 2018, 10:40
Official

Dear Yolisa

Kindly note that contact has been made and feedback provided on your query

Regards

Craig Julius
Vodacom Consumer Website Team