BJ
Belinda J

1 reviews | Active since May 2019

27 Feb 2021, 13:00

Vodacom - White Collar Crime - GREED

Vodacom - GREED - White Collar Crime ******** consumers

Government has an obligation to look after consumers but they look the other way. The previous Government had strict laws when someone wants to purchase anything re interest rates etcetera. I advise people to insist to get a copy in writing of your agreement when you want to buy a mobile phone or upgrade. The rates at banks vary from 10% and as low as 7% First National, source Google. Vodacom and I am sure all the other mobile Co's charges more than 50% for a period of 24 months and more than 75% for 36 months. This is *********, shocking and ********. They don't explain this to people and the 'law' allows this. What happened to the so called watch dogs? What happened to integrity and what happened to a good deal for both parties? Someone should investigate and fine the wrong doers in millions. Clients should also be refunded for being exploited blatantly. The other sin is the lies Vodacom preaches to the unsuspecting ******** individuals. They 'claim' you start to pay back only the following month but when it is time to pay your final payment they inform you that you owe them another payment because you pay backwards. A convenient way to milk people openly. Sin number 3, you cannot cancel your contract meaning they trick you into more clever ways to ***** further from you in a 'legal' way. There are no benefits, we, all of us, the person who actually allows these companies to ***** us year in and year out. Wake up people, shout out and stop this ******** activities that only fills their pockets - GREED. Stop companies like Vodacom that ***** from us in a devious way to feed their GREED. #BelindaJoubert

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Replies (1)
Vodacom
Vodacom's reply28 Feb 2021, 11:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team