eZ
elsabe Z
1 reviews | Active since Sept 2011
10 Jul 2025, 10:50
Vodacom where you get paid to not do your job
We paid up and cancelled my dad's contract as he is 80 and cannot afford it anymore. Now you have been debiting his account for 2 months still. Will you be paying back the cancellation fees then? Useless!!! I will not upgrade with you again.
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Vodacom's replyOfficial
10 Jul 2025, 12:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jul 2025, 12:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team