VODACOM, Where we charge more than what is advertised.

I went to the Vodacom Cresta shop on Saturday the 3rd of June, to open a new data contract. I wanted the 20gb data contract priced at R199 per month. There was apparently something wrong under my name from previous contracts. I was told on Saturday morning that it would take between 1 and 3 hours to sort out. The consultant at the shop said he will keep me updated. Anyway on the 5th June I got a call from vodacom saying it will take between 3 and 5 hours to sort this issue. After a while the consultant at the Cresta shop called me to tell me the issue is sorted, however the prices went up on the 1st June and the contract is no longer R199 per month. My concern is why was I told on Saturday that the problem would be sorted on the same day and it was only done more that 48 hours later? The other concern is why was I told on the Saturday that the price was R199 per month only to be told on the Monday that it is now more expensive? This service for a new customer is utterly revolting. Obviously Vodacom does not care about customer service. I told the consultant that I don't want the contract cause of the bad service and the fact that he basically argued with me about the price.