WD
William D

1 reviews | Active since Nov 2016

03 Jun 2024, 17:41

Vodacom where is your integrity?

Today I received the second increase on my 2 year subscription with Vodacom. They seem to think that they can dishonor their agreement made when I purchased this packaged at will. I will tell you something vodacom, when my CONTRACT (which it is between 2 parties) is done. My wife, my 2 daughters and I will be going to a service provider that has integrity and you can continue robbing your other customers until they also find a decent service provider. I will also do whatever it takes to make this travesty as public as possible. You cannot hold people hostage while *****ing from them.

0
Replies (2)
Vodacom
Vodacom's reply04 Jun 2024, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
WD
William D's update04 Jun 2024, 13:17
Reviewer Update
It's a CONTRACT!!!!!!. Vodacom has no right to alter the conditions of a contract. Can I alter the conditions by not paying my monthly subscription????