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fJ
frans J

1 reviews | Active since May 2014

17 Mar 2026, 06:35

Vodacom where is my new cell phone?????

Mr Vodacom where is my phone I've contracted in last week.already And I made the mistake by giving the sales person a 10 for service🥺🥺🥺🥺🥺🥺

0
Replies (6)
Vodacom
Vodacom's reply17 Mar 2026, 07:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
fJ
frans J's update17 Mar 2026, 08:59
Reviewer Update
Thanking you
Please refer courier no K ***
Vodacom
Vodacom's reply17 Mar 2026, 14:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
fJ
frans J's update19 Mar 2026, 07:37
Reviewer Update
Morning order no *** done 9 March still outstanding
fJ
frans J's update19 Mar 2026, 09:01
Reviewer Update
Mr Vodacom
You send a voice recording at 08h09 promises to call me within 15 minute's
It's exactly an hour later🥺🥺🥺🥺🥺🥺🥺🥺
fJ
frans J's update19 Mar 2026, 12:37
Reviewer Update
Mr Vodacom
Another two and a half hours gone
Still no call
Still no update where is the new phone that was promised on 9 March 2026